Empower Benefits is focused on the needs of employers, which is why we offer each client a dedicated account team that is committed to providing outstanding service. This team will handle all of the tasks associated with the installation, management and on-going administration of the platforms. The team will be led by an experienced director, who also serves as your single point of contact for all aspects of the platforms.
Account Management
The director’s main goal is to learn about your organization, your employees, the infrastructure and the culture as an ongoing effort to customize and evolve the product to fit your specific needs. Our philosophy is to ultimately create a product in the same way you would have created it had you built it on your own.
Customization
Right off the bat, we will create a customized website for the exclusive use of your employee population. Our platform’s technology will allow you to customize categories, merchants, discounts, headings, applications, branding and messaging.
Marketing
Empower Benefits has also assembled a talented marketing staff that is ready to develop a compelling marketing campaign for the introduction and ongoing communication of the platform.
Out-source or not
Empower Benefits understands that each organization handles their benefits differently. Choose from completely out-sourced solutions or assisted solutions and enjoy the freedom of determining your own level of involvement.
Empower Benefits offers ongoing support to your employees through the web and via live telephone service. A toll-free phone number allows ready access to our Customer Care Center. Highly-skilled and trained Customer Care Representatives are prepared to discuss any of your employees’ questions or concerns about the platform, benefits, discounts or merchants.
Mediation Process
Our employee services team utilizes our proprietary Level 1, 2, 3 mediation process, which focuses on holding the employees hand through the customer care process. In fact, we consider the Empower Benefits employee service and mediation teams to be the heart of our business, where all our efforts come together to provide real value to the employee.
- Save your organization time and money.
- Create value added programs that help retain existing employees, attract new ones and boost employee morale.
- Enhance the organization’s benefit package to provide the most competitive and comprehensive offering in the marketplace.
- Offer vendor discounts and program benefits from vendors that require payroll deduction.
- Stretches employees’ hard earned incomes with discounts on products they purchase every day.
- Exclusive discounts from nationwide merchants that are only comfortable offering discounts to employee groups.
- Increases productivity with convenient one-stop shop, and minimizes need to surf the web.
Contact information:
sales@mpowerbenefits.com
For more information about our products click the links below:
PowerShopping
PowerBenefits
HR Consulting
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